Ordering Questions:
Where is Mellorie Located?
We are in Woodinville, WA.
What type of payments do you accept?
We accept all major credit cards and PayPal.
I just placed an order but I want to add more items.
Since we ship out our orders pretty quickly, please contact us as soon as possible via online chat or email us at love@mellorie.com to discuss adding more items to your order.
Can I cancel an order?
We do not accept cancellations as we ship out our orders very quickly. However, please contact us at love@mellorie.com if there is an issue, and we’ll do our best to find a solution.
I think I placed an order but I did not receive an email confirmation.
Please check your spam folders. If you do not find the email there, please contact us as soon as possible via online chat or email us at love@mellorie.com.
Will the items I receive match the products and descriptions?
Absolutely! We take our pictures using natural or professional lighting so our customers know exactly what they’re getting.
Product Questions:
Where do you source your products?
We source our products from all over the world!
How do you source your products?
We take the extra step to partner with small factories, facilities, and communities to make sure we have the highest-quality products possible.
